Admin Console
Troubleshoot account access, billing state, and entitlement blockers from a support-oriented operational console.
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Organization Access
Create customer organizations, invite members, and manage time-bounded evaluation access.
Create organization
Manage organization
Select an organization to review access.
Members
Select an organization.
Invitations
Select an organization.
Customer Workspace
Search accounts, review billing state, and open the customer most likely to need intervention.
| Plan | Access | Subscription | Billing End | Last Sign In | |
|---|---|---|---|---|---|
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Selected Account
Apply corrective actions for the selected customer after reviewing the blocker and entitlement diagnostics.
Email
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Email Confirmed
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Account Created
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Last Sign In
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Stripe Linkage
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Account state
Support actions
Billing actions
Danger zone
Account Diagnostics
Use this panel to understand what is currently blocking the customer before taking corrective action.
Workspace Access
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API Access
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Billing Health
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Stripe Sync
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Current blockers
- Select an account to view blockers.
Recommended next action
Select an account to review the recommended action.
Billing diagnostics
Commercial Access
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Billing Window
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Renewal / Collection
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Latest Billing Action
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- Select an account to review billing-specific findings.
Commercial Capability Access
Support-side view of the same customer-facing plan scope shown on Pricing, filtered by the account's current access and subscription state.
Select an account to inspect plan capabilities.
Recent Admin Actions
Audit history for the selected account. If no account is selected, the latest global actions are shown.
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Support Handoff
Internal-only notes for support follow-up, escalation context, or a concise summary of corrective actions already taken.
Latest support note
Select an account to view the latest handoff note.
Create Account
Create a support-side account record. New accounts default to Starter with inactive subscription state until commercial access is established.